Privacy Policy

Last updated: April 22, 2025

This Privacy Policy explains how Rockspire ("Company", "We", "Us", or "Our") collects, uses, and protects your information when you interact with our services, including but not limited to medical equipment resale services, communication channels, and our website. By using our services, you agree to the terms outlined in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have the meanings defined below. These definitions apply whether the terms appear in singular or plural.

Definitions

• Company: Refers to Rockspire, a Texas-based business helping medical organizations sell idle or used medical equipment.
• Website: Refers to our website located at https://therockspire.com.
• Service: Refers to all offerings by Rockspire, including equipment resale consulting, valuation, buyer sourcing, and communication through our platform or representatives.
• Personal Data: Information that relates to an identified or identifiable individual.
• Usage Data: Automatically collected data generated by interactions with our Website or services (e.g., IP address, browser info).
• Cookies: Small data files stored on your device to enhance your browsing experience.
• You: Refers to the individual or organization accessing or using our Service.
• Device: Any tool used to access our services (e.g., smartphone, desktop, tablet).
• Service Provider: Any third party we contract with to support delivery or analysis of our services.

Information We Collect

Personal Information

We collect information you voluntarily provide, such as your name, email address, phone number, and equipment details when filling out contact forms, booking calls, or communicating with us.

Usage Data

Usage Data may include browser type, IP address, pages visited, time on page, and diagnostic data gathered from our analytics tools to improve the user experience.

Tracking Technologies

We use Cookies and similar technologies (e.g., pixel tags, beacons) to collect information, enhance your experience, and analyze website traffic. You can configure your browser to decline Cookies, though this may limit functionality.

How We Use Your Information

• To communicate with you regarding potential equipment sales or purchases.
• To evaluate, price, and market equipment for resale.
• To coordinate appointments, buyer introductions, and transaction logistics.
• To comply with legal and regulatory requirements.
• To improve our website, services, and client experience.

Retention of Data

We retain Personal Data only for as long as necessary to fulfill the purpose for which it was collected, including legal, accounting, or reporting obligations. Usage Data is typically retained in anonymized or aggregated form.

Disclosure of Data

We may share data with third-party vendors, payment processors, service providers, or legal authorities when necessary to perform our services, comply with laws, or protect our legal rights. Data is never sold to third parties.

Security

We implement standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security of your information during transmission or storage.

Your Rights

You have the right to access, update, or request deletion of your Personal Data. You may contact us to exercise these rights. We may retain certain data when legally required or necessary to fulfill our business obligations.

Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect Personal Data from children. If you believe we have collected data from a child, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy to reflect service changes or legal requirements. Revisions will be posted on our website with a new "Last Updated" date. Continued use of our services indicates acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, you can contact us:

• By email: [email protected]
• By visiting: https://therockspire.com